Organisational Mastery

In the leading an organisation module of the New Leadership Paradigm learning system the focus of the organisational mastery component is on building a viable organisation, and supporting employees in finding fulfilment through their work.

The ability to build a viable organisation is dependent to a large extent on the personality, skills and capabilities of the leader of the organisation and the personalities, skills and capabilities of the leadership group.

Building a viable organisation involves mastering the first three levels of organisational consciousness—the basics of business.

• Becoming financially sound, and at the same time, ensuring the health and safety of your employees.
• Building employee and customer loyalty through open communication, employee recognition, and customer service.
• Establishing policies, processes and systems built on best practices that enhance the efficiency, productivity and the performance of your organisation.

In addition, you will need to create a winning strategy that supports your mission and vision, a brand-image that aligns with your culture and a dashboard of indicators to manage the performance of your organisation.

Resources

• Financial Stability and Employee Safety
• Employee and Customer Loyalty
• Efficiency, Productivity and Performance
• Strategy
• Brand Image vs Values Image
• Benchmarking
• Dashboards / Scorecards